AI Insights

Patterns, objections, and recommendations — derived from your runtime data

Conversion lift
100% win rate
2 of 2 closed deals landed. Demos booked are trending up, driven by the latest pricing rebuttal in Ava's prompt.
Risk signal
14% negative sentiment
1 of 7 recent conversations skewed negative. Compliance objections rising on EMEA outbound — consider a regional disclosure tweak.
Opportunity
$2206k stalled
9 accounts with sub-40% probability show renewed engagement intent. Prioritize a re-touch this week.
Most common objections
Intent clusters
Pricing question · 38%
Feature inquiry · 27%
Demo request · 18%
Support issue · 11%
Renewal · 6%
Sentiment trend (7d)
Top customer questions
  • 1.Do you support European data residency?
  • 2.How long does implementation take?
  • 3.Can we bring our own Twilio numbers?
  • 4.Is the agent HIPAA compliant?
  • 5.How is voice latency measured?
  • 6.Does it integrate with Salesforce custom objects?
Top-performing scripts
  1. Pricing rebuttal v14
    Used 312 times · 68% positive outcome
  2. Discovery — Tier-1 Support
    Used 218 times · 71% positive outcome
  3. Renewal loyalty offer
    Used 96 times · 74% retained