Live Floor

6 concurrent · 14 agents on duty · 1 escalation

All systems healthy
A
AvaSarah Chen
Acme Inc · +1 415-555-0142
Pricing inquiry
Sentiment 74%
Confidence 94%
Call duration
29703040:57
Quality: Excellent
Agent
Customer
Thinking
STT · streaming
TTS · playing
Voice confidence 94%Response time 639msJitter 3msPacket loss 0.0%
Latency
159ms
Noise
25dB
Signal
91%
Live transcript
Recording
A
00:32
Most teams of your size see a 60-70% deflection on tier-1 within the first month.
S
00:38
Interesting. What's your pricing for that volume?
A
00:41
Great question — let me pull up our enterprise tier for around 12k monthly calls.
A